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Returns

What is your return policy?

We will accept a return on your PRIME order(s) within 14 days of the delivery date. All items must be returned in their original condition. Items must be unopened and in its original packaging. To submit a return, please reach out to our Customer Ser

Do you offer returns on retail purchases?

We are unable to accept returns from retail purchases, as we do not have access to retail systems. We recommend reaching out to the retail location of purchase directly to inquire about returns, exchanges, or refunds.

What is your cancellation request policy?

If you would like to cancel your PRIME order, please complete the Cancellation Form here: Cancellation Form. Once you have completed the Cancellation Form, please either:. Email the completed Cancellation Form to our Customer Service Team at contact@